AI Teammates • Built on Claude & OpenAI

Your Next Teammate
Isn't Human.

AI teammates for your shipping, warehouse, marketplace, customer-service and finance leads, set up on your own Shopify, Amazon, Walmart, eBay and ERP data, from NetSuite and Business Central to Acumatica and Odoo. Your people approve every action, every step is logged, and we train your team to run them.

We run ecommerce operations, then we automate them. Most agencies advise; we come from operations: our founder runs the storefront, marketplaces, ERP, ads and shipping of an established Canadian retailer every day.

Nothing sends, refunds or pays without your OKAll your channels and your ERPYour team trained, hands-on Ecommerce operations
Illustrative example
Return Request
RMA #8821
Example
Customer LTV
Review history
High
Return Reason
Damaged
Photo Verified
Refund Rate
Review history
Low Risk
Policy Tier
Review policy
VIP Status
AI Reasoning
IF "VIP Tier" AND "Photo Verified" AND "Low Risk"
waiting for your approval
Draft refund recommendation only
AI Teammates

One AI teammate
per role.

Each teammate takes the repeat work off one person on your team, on your own Shopify, Amazon, Walmart, eBay and ERP data (NetSuite, Business Central, Acumatica, Odoo and others). It prepares the work; your person approves it. Every step is logged and every run has a spend cap.

AI teammate for your shipping lead

Watches every channel for late, stuck and mis-addressed orders, drafts the carrier claim or the customer update, and flags what needs a call.

Prepares · You approve · Logged

AI teammate for your warehouse lead

Keeps stock in step across your channels and the ERP, spots counts that don't match, and prepares reorder suggestions.

Prepares · You approve · Logged

AI teammate for your marketplace and marketing lead

Prepares listing fixes, price and stock exceptions, and campaign reports across Shopify, Amazon, Walmart and eBay.

Prepares · You approve · Logged

AI teammate for your customer-service lead

Drafts replies with the order, tracking and policy already looked up. Refunds and credits wait for a person.

Prepares · You approve · Logged

AI teammate for your operations and finance lead

Matches marketplace payouts, fees and refunds to the ERP and prepares the exceptions list for review.

Prepares · You approve · Logged

Another role in mind?

Purchasing, returns, B2B orders or reporting: if a person does it on a screen every week, we can map it.

Book a discovery call
  1. Step 1

    Operations audit

    CA$950 under $1M in yearly sales, CA$3,500 from $1M to $10M, credited to your setup. Your data, your systems, and which tools you already pay for cover what.

  2. Step 2

    Set up one teammate

    A fixed fee per role, quoted after the audit, with its tasks agreed up front.

  3. Step 3

    Monthly run

    Bounded AI usage, monitoring and improvements for each role.

  4. Step 4

    Team training

    Hands-on, on your own systems, so your people run the teammates.

The "Mid-Market" Squeeze

You're too big for manual spreadsheets, but you don't have the budget (or appetite) for a multi-year ERP migration. You need a practical path to improve repeat work.

Growing Pains

  • Data BlindnessYou have data in Shopify, your ERP and your help desk—but they don't talk. You can't see real-time margins or customer LTV because the data is "dark" and disconnected.

  • The Migration DeadlockYou know your legacy software is slowing you down, but ripping it out feels too risky and expensive. So you stay stuck with inefficient tools.

  • Headcount TrapsAs order volume grows, you keep hiring more people for data entry, support, and admin. It kills your EBITDA and slows down decision making.

Operational Agility

  • Profit-Driven DataWe unlock your "Dark Data" by connecting your systems. Real-time visibility into margins and inventory lets you make decisions from current data.

  • Integrate, Don't ReplaceWe build intelligent middleware layers that connect your existing tools. You get modern capabilities without the migration nightmare.

  • Elastic Workforce (AI Agents)Use agents for repeat work, with a person approving anything that touches money or customers.

The Mindset Shift

Break Through the
Efficiency Ceiling.

Legacy systems impose a speed limit on your growth. See how shifting from a rigid stack to a Composable AI Architecture transforms your business economics.

Current State

The Legacy Trap

Locked into a rigid platform. Marketing can't launch landing pages without Devs. Site speed is degrading. Changing your ERP feels like heart surgery.

Monolithic Backend
Generic Themes
Slow Innovation Cycle
Future State

Composable AI Agility

Headless Commerce enables speed. The backend is modular, with Intelligent Agents helping with repeat work under agreed approval rules.

Generative UXGrowth
AI dynamically personalizes content & layout for higher conversion.
Intelligent MiddlewareAccuracy
Inventory and pricing checks flag disagreements for review.
Autonomous Ops LayerEfficiency
Agents help with routing, tagging and support drafts. Customer actions wait for approval.

We bridge the gap from Legacy to AI-First.

Data Monetization

Turn "Dark Data" into
Measurable Profit.

Your systems collect clicks, returns and inventory moves that can be hard to use. We build the Intelligence Pipeline that refines this raw fuel into automated revenue actions.

1. The Silo (Cost Center)

Data lives in disconnected islands (Shopify, NetSuite, Excel). It's messy, stale, and requires manual effort to compile.

  • Lagging Indicators
  • Guesswork Inventory
Refinement

2. The Pipeline (Asset)

We connect Shopify, your ERP (NetSuite, Business Central, Acumatica, Odoo and others) and marketplace data, then flag disagreements for review.

  • Live Inventory Visibility
  • Unified Customer Profiles
Activation

3. Active Profit (ROI)

Agents use the data to draft recommendations. Anything that touches money or customers is waiting for your approval.

  • Predictive Restocking
  • Churn Prevention Flows
  • Price change recommendations

Illustrative example

Wholesale / B2B

Example
Orders
ERP data

Marketplaces (Amazon/Walmart)

Example
Stock
Feed checks

eBay

Example
Listings
Product data
Multi-Channel Expansion

Connect Every
Revenue Stream.

Don't let technical friction slow your expansion. We build the Unified Inventory Layer that lets you connect Shopify, Amazon, Walmart and eBay with stock checks and an exception desk.

Marketplace data & fulfilment

We prepare product data, feeds and tracking for marketplace workflows, including Wayfair.

Real-Time Inventory Sync

Stock feeds keep channels in step, and oversells are flagged before shipment.

Centralized Reporting

See your B2B, DTC, and Marketplace P&L in a single dashboard. Know exactly which channel is driving the most margin.

System Architecture

Unlock Fulfillment
Efficiency.

Mid-market brands often feel stuck with rigid ERP shipping modules that are hard to customize. But replacing your entire WMS is costly and risky.

We build Agile Logistics Middleware. We layer intelligent APIs on top of your existing ERP. You keep your core system, but gain the ability to rate-shop, pack smarter, and route orders dynamically.

Augment, Don't Replace

Add modern features like 3D Bin Packing logic without disrupting your warehouse operations.

Total Logic Control

Customize shipping rules based on real-time margin, customer tier, or inventory location.

Standard ERP Modules

Rigid & Limited
  • Hard to Customize
  • Limited Carrier Options
  • Manual Rate Updates
  • Slow to Adapt

WeAutomate Overlay

Agile Logic Layer
  • Connect to your ERP
  • Custom shipping logic
  • Real-time Carrier APIs
  • Documented workflows
Illustrative example

From Manual work to An approval draft

The agent gathers information across systems and prepares a recommendation. A person approves customer and money decisions.

Process
Manual
Manual
→
Draft
AI
Manual: switching between systems
Open Gorgias → Shopify → NetSuite → KB → Policy → Calculate → Wait for approval → Execute
Ticket #4892Damaged Item
via Gorgias
Example review...
EX
Example customerVIPReview history
Order #SHP-1024 • 12 days ago

"Example request: the item arrived damaged. Please review a replacement."

damage_photo.jpg

Same logic. One repeatable workflow. With approval. Documented rules.

Your Team is Talented, But Trapped.

Content Bottlenecks

Your brand manager spends days writing product copy instead of planning campaigns. Social media feels repetitive.

Data Silos

Your marketing team can't get clear answers because data is stuck in Shopify exports and messy spreadsheets.

Fear of Obsolescence

Your team sees AI everywhere but has no clear, safe path to adopt it. They resort to using personal, insecure tools.

The AI Accelerator Program

Stop Being Reactive.
Start Building Your AI Growth Engine.

Your team does not need more software. It needs to learn to use AI safely. Many teams already paste company data into personal AI tools; we set up an approved, secure workspace and teach your people to use it on real work. The programme runs for 4–12 weeks.

Upskill Your People

We train your brand managers, designers, and marketers to use AI for content creation, data analysis, and workflow automation.

Build Your AI Assets

Go beyond prompting. We help you build custom knowledge bases, automated reporting dashboards, and task-specific AI agents.

View Full Program

Illustrative example

😩
Manual
Overwhelmed
🚀
AI-Powered
Proactive
Content BottlenecksPractise drafting
Data-Driven DecisionsPractise analysis
Competitive EdgeSafe workflows

Strategic Transformation

Mid-market turnarounds require precision. Our process reduces risk and ensures your technology serves your P&L, not the other way around.

Operational Audit

We don't guess. We audit your P&L leaks: where are you over-hiring? Where is inventory drifting? Where is data stuck?

The "Ideal State" Blueprint

We map out your future architecture. How your ERP (NetSuite, Business Central, Acumatica or Odoo) acts as the brain, how Shopify acts as the face, and where AI Agents handle the grunt work.

Execution & Enablement

We build the integrations and deploy the agents. Simultaneously, we train your team on how to manage this new infrastructure.

Handover & Scale

We don't lock you in. We hand over the keys, the documentation, and the standard operating procedures (SOPs) for your team.

Common Questions

Transforming your business is a big decision. Here are the answers to the questions we get most often from COOs and Founders.

More Questions? Contact Us
We review the approved workspace, access controls and provider data settings with your team. Your people learn what they can share; money and customer decisions require a person.

Ready for Intelligent Automation?

Book a discovery call. We'll audit your current stack and propose an AI roadmap.

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